Terms & Conditions

1. Basic Provisions

1.1. Bet is an agreement of winning, concluded between the client and the bookmaker, under the established Rules. Herewith, the outcome of this agreement depends on an event that one cannot predict. Bets are accepted from customers on the terms offered by the bookmaker.

1.2. Outcome - the event (events) result on which the bet was placed.

1.3. Client is a person who places a bet in a bookmaker company on an event outcome.

1.4. Line is a set of events, possible outcomes of these events, the odds for possible outcomes these events, their date and time, following which the bookmaker company stops accepting bets on outcomes for these events.

1.5. A bet cancellation is an event for which the winning calculation and payment are not performed. Under this Agreement, in the case of bet cancelation, the transaction between the organizer and the client is considered incomplete, so a refund is made at such a bet.

1.6. Regular match time is the match duration under the competition rules for such sport, including referee's added time. Regular match time does not include extra time, overtime, penalty shootouts, etc.

1.7. All bets are based on the information provided by the processing center.

1.8. Calculating winnings, the betting participant is obliged to check the accrued winnings' correctness, when disagreeing on the accrued winnings to notify the bookmaker about this, indicating his/her account number, date, time, and event, amount, chosen outcome, coefficient, and reasons for disagreement with accrued winnings. All claims for accrued winnings are accepted within 10 (ten) days.

1.9. A client's bet on a certain event outcome is considered won if all the outcomes indicated in such a bet are correctly predicted.

1.10. The conditions for accepting bets (odds, handicaps, totals, maximum bet limits, etc.) can be changed after any bet, while the previously placed bets' conditions remain unchanged. Before agreeing, the client must clarify all changes in the current line.

1.11. Bets placed on events, which outcome is known at the bet moment can be settled with odds 1.

1.12. Under this Agreement, in a disagreement event between the client (party to the agreement) and the bookmaker company, on issues related to the agreement execution and implementation concluded between the client (party to the agreement) and the bookmaker company, including questions about the winnings' payment, about the outcome events, winning odds, agreed to other material terms issues, as well as issues of recognizing the agreement as not concluded or invalid, the parties, establish a mandatory claim procedure for resolving the arisen disagreements (pre-trial procedure).

1.13. The claim is submitted within 10 (ten) days from the date on which the person knew or should have known about his/her right violation. The claim must be accompanied by all the arguments and facts confirming and substantiating demands stated in it. In the absence of sufficiently substantiated demands in the claim, the claim is subject to withdrawal without consideration.

1.14. In case of staff errors when accepting bets (obvious typos in the proposed list of events, inconsistency between the odds in the line and the bet, etc.), when deviating from these Rules when accepting bets, as well as other arguments confirming the incorrectness of bets, the bookmaker company has a right to declare bets invalid under such conditions. Such bets are paid out at odds of "1".

1.15. In case of suspicion on the unsporting nature of matches, the Company has the right to block a sporting event before the conclusion of the international organization and to invalidate the bets if the fact of an unsporting fight is determined. These bets are paid out at odds of 1. The administration is not obliged to provide the betting participants with evidence and conclusions.

1.16. If there was an obvious error in our odds, such a rate is calculated under the final result at the current odds corresponding to the given market.

1.17. The betting company does not accept claims regarding discrepancies in team names transliteration (translation from foreign languages), player's names, and competition venues. All information given in the tournament name is supportive. Possible errors in this information are not grounds for bets withdrawal.

1.18. The company reserves the right to close the gaming account and cancel all bets made on this account if established that the bettor at the bets placing time had information about the event outcome. Meanwhile, the bookmaker company administration is not obliged to provide the betting participants with evidence and conclusions.

2. Basic rules for accepting bets

2.1. The betting company has the right to limit the maximum bet, odds for individual events, limit or increase the maximum bet, odds for a specific client without notification and explanation.

2.2. Admission of repeated bets on one outcome or a combination of outcomes from one player may be limited by the bookmaker's decision.

2.3. A bet is considered accepted after it is registered on the server, and an online confirmation is issued. Registered bets cannot be canceled or corrected.

2.4. Bets are accepted only in the amount not exceeding the current balance on the client's account. After registering a bet, the bet amount is debited from the account. After calculating the rates, the winning amount is credited to the client's account.

2.5. Bids will be accepted until the event starts. The date, start time of events, and the comments associated with them are indicative only. If for any reason, a bet is placed after the actual start of the event; such a bet is considered void. The exception is betting on live events, i.a. bets during the match. Such bets are considered valid until the match end.

2.6. LINE and LIVE bets are not edited or deleted, except in special cases provided for by these rules.

2.7. If the bet is subject to cancellation, then a refund will be made in the single bet. In express bets, if a bet is canceled for one or several events, the calculation of winnings for these events is not performed.

2.8. In incorrectly calculated cases (for example, due to erroneously entered results), such bets are recalculated. In this case, the bets made between the erroneous calculation and the recalculations are considered valid. If, after recalculation, the player's balance turns out to be negative, he cannot place bets until he has replenished his account.

2.9. All sporting events will be considered postponed and canceled only if there is information from the organizations' official documents holding sporting events, sports federation’s official websites, sports clubs websites and sports information other sources, and on these data basis, the sports events indicated in the line are corrected.

2.10. The bet is subject to cancellation if the client deliberately misled the staff (the betting company employees) by providing them with false information and requirements regarding the bets' acceptance, the winnings' payment, the event result, and this nature other information and requirements. The above cases also apply to minors under the 18 age, as well as their parents.

2.11. The bet is subject to cancellation if the bet is made on a known outcome (an event has occurred, but the result has not been updated in the system).

3. Bets types

3.1. Single - a bet on an event separate outcome. The winnings for a single bet are equal to the bet amount product by the odds set for this outcome.

3.2. Winning By Express is the product of the amount bet on the coefficients of all the outcomes included in the Express. Losing one of the outcomes Express means a loss throughout the express.

4. Restrictions on the inclusion of some event outcomes

4.1. Express can include only one of the dependent outcomes. If two or more dependent events are included in one Express, events with the lowest odds are excluded from this express.

4.2. Dependent outcomes (interdependent events) are when a result of one bet's part affects the result of the other.

4.3. Bets on the events "The team will win Yes/No" score is considered to be lost if no penalty was awarded during the game regular time.

4.4. Bets on the events The goal score, The next goal is considered lost if the goal, which number is indicated in the bet, was not scored.

4.5. Rules of getting bonus. In transferring bonus to main account you automatically agree with rules. We gave you bonus, in transferring it to main account replenishment must be not less from bonus. After that all means would be available for withdrawals in any method. Bonus must be replenished separately and by one transaction. Replenishment of the balance before receiving the bonus is not taken into account.

5. Bets acceptance during the match (live bets)

5.1. Live bets are accepted on main and additional outcomes. You can make single live bets and combine them into one Express.

5.2. A bet is considered accepted after it is registered on the server, and an online confirmation is issued. The accepted bet is not subject to change. When occurring circumstances, specified in the section Basic rules for bet's acceptance, the calculation of a live bet is possible with odds 1.

5.3. The betting company is not responsible for inaccuracies in the matches' current results, the athletes' names display, and the teams' names on which live bets are accepted. Clients should also use information from other independent sources.

5.4. Live bets cannot be edited or deleted.

6. Matches results, their start date and time, and a dispute resolution procedure

6.1. The bets' calculation may be revised due to an incorrect result provided by the bookmaker.

6.2. When calculating bets, the events actual start time is taken into account, which is tentatively determined on the organizations official documents basis conducting sports competitions, and if there are no such approved documents, then on the sports federations official websites' basis, sports clubs sites and sports information other sources.

6.3. The betting company is not responsible for the discrepancy between the event's actual start date and time. The event beginning date and time indicated in the line are approximate. Upon rate calculation, the event's actual start time is determined based on the official documents of the organization holding the competition.

6.4. The betting company is not responsible for inaccuracies in the championships' names, the teams' names, and the matches' duration (sporting events). The data indicated in the line and live are indicative. Clients need to use the information on other independent sources to clarify data on a sporting event.

6.5. Claims for the event's result are accepted within 10 calendar days from the event's date if there are official documents on the event's result of the organization conducting the competition.

6.6. Bets placed after the start of the event are calculated with the odds 1 (except for live bets); in express bets, the rate for such bets is considered equal to 1.

6.7. If the client made a bet on an event, which result was known to him, such a bet shall be void. In this case, the betting company decides after a special closed investigation. All actions concerning such a bet are temporarily suspended.

6.8. If a participant refuses to fight before the event's start, then all bets on this participant will be void.

6.9. If a participant for any reason (injury, refusal, etc.) is eliminated during the competition, then all bets made before the competition's last round or stage's start in which he participated are considered valid, the other bets will be void.

6.10. If a participant, team member (football player, hockey player, basketball player, etc.) did not take part in the match, the odds for the bets on him are taken equally to 1 unless otherwise specified.

6.11. If a refusal (disqualification) occurs before the tennis match starts, the odds for winning bets are assumed to be "1", except for bets on the participant's result in the competition. If a tennis match is interrupted, not completed on the same day, and postponed, bets on it remain valid until the tournament's end in which this match was held, until the match is finished, or refusal of one of the participants.

6.12. If an event (match, competition, or fight) indicates a pair of participants (teams, athletes), and, afterward, the pair changes, then all bets on this event are void.

6.13. In team competitions, when one or more team members are replaced for any reason, bets on the entire match outcome remain valid.

6.14. If the pair's composition is indicated in doubles matches or if at least one of the participants is replaced, the odds for bets will be equal to 1; if the composition is not specified, bets will be valid.

6.15. In competitions where the concepts of "hosts" and "guests" are used, if the event is transferred to a neutral field, the bets remain valid; on the opposing team's field, bets remain valid.

6.16. If the concept of "hosts" and "guests" do not apply to events (such as singles and doubles sports), changing the venue of the event all bets remain valid.

6.17. NBA, NHL, AHL, CHL, OHL, WHL, North American East Coast Hockey League teams can be placed in direct (home-away) or reverse sequence. In the reverse sequence case, no refund is made on bets.

6.18. If in friendly matches and club-friendly tournaments the event location is changed, all bets remain valid.

6.19. Sports or situations for which there is no separate description of the specifics of accepting and calculating bets are subject to the General Rules.

6.20. In controversial situations not having a precedent, the final decision is made by the bookmaker.

6.21. In the case of data dissonance from various sources of information (date, time, result, team name), the bookmaker company suspends the winning payment until the authenticity of such information is fully examined. If the completed event result, presented on the official website, differs from the television broadcast data, the Company reserves the right to make calculations based on the television broadcast data.

6.22. If an error is detected in the odds display program and the company recognizes this error, all bets made on these events are considered winning, and the bets are paid out with winning odds equal to 1.

6.23. Taxes for winning bets from 5000€ are 20% from amount, they must be replenished by client separately with one transaction.

7. Parties

7.1. All the Agreement clauses that include the pronouns we, us, our, or company refer to the Company with which the Client enters into a contract, under clause 1 above.

8. Revision of terms and conditions

8.1. For several reasons, namely: commercial, legal, and reasons related to customer service, we have the right to make any changes to the Agreement. The Agreement's current clauses and the dates of their entry into force are on the Site. The client is personally responsible for reviewing the existing agreements. The Company has the right to make changes to the website operation at any time and without prior notice to the Clients.

8.2. The Client must stop using the website when disagreed with the changed Agreement clauses. The website further use after the Agreement amended clauses' entry into force will be regarded as its full acceptance, regardless of whether the client received a corresponding notification or learned about the changes from the updated Agreement.

Continued use of the website when the amended clauses of the Agreement entered into force will be deemed its complete acceptance, regardless of whether the client has received a notification or find out about the changes of the new Agreement.

9. Right of claim

9.1. Persons under the 18 age or the age (hereinafter referred to as the Acceptable Age) mandatory for legal participation in gambling under the laws of a particular jurisdiction are prohibited from using the website. The website use by persons under the Acceptable Age is in direct violation of the Agreement. In this regard, we have the right to request documents confirming the Client's age. The Client may be denied for provision of services and operation of his/her account may be suspended, if no evidence that the Client's age corresponds to the Acceptable is presented at our request.

9.2. Online gambling is prohibited by law in some jurisdictions. Accepting the Agreement, the Client acknowledges that the Company is unable to guarantees or legal advice regarding the legitimacy of the website's use in a jurisdiction in which the customer is located. We cannot claim that the website services do not violate the Client's jurisdiction laws. The Client uses the website services at his own request, assumes full responsibility, and fully aware of all possible risks.

9.3. Bets are not accepted:

9.3.1. from persons who are participants in the events on which bets are made (athletes, coaches, referees, club owners or officials and other persons who can influence the event outcome), as well as from persons acting on their behalf;

9.4. from persons representing the other bookmakers' interests;

9.5. from other persons, whose participation in the Agreement with the bookmaker company is prohibited by applicable law.

9.6. The bet participant bears responsibility for this Agreement clause 9.5 violation. In the case of Agreements violation, the Company reserves the right to withhold the payment of any winnings or return of the deposited amount and cancel any bets. The company takes no responsibility for knowing if the user belongs to a mentioned group member. It means that the Company is entitled to undertake any necessary measures any time after it became known that the client is one of the designated persons.

10. Opening an account

10.1. To access all main website services, you need to open an account. To do this, the Client can register in 1 click or specify his email address and come up with a password that will later be used to log in to the game account, and, also, it is required to specify personal data: name, phone number, and birth date.

10.2. The Company has the right to request documentation, that verifies the Client identity, as well as the payment details, that were used in all transactions on the website. Within 14 working days of receipt of the requested data to the Client shall be notified of the results of the verification of information provided to them.

10.2.1 Additional verification may be initiated as part of the verification procedure by a security officer via videoconference. Within 3 working days, the Client is notified of the video conference results.

10.3 In case of refusal from the verification procedure, the Company has the right to block the Client's account until the verification is completed.

10.3.1 Taxes. Gambling taxes in the European Union are 80%. They are charged from the client according to the rules of our company. The tax is paid in a separate payment and in one transaction.

10.4. The Client confirms that when registering on the website, he indicated complete and reliable information about himself, and if any changes will occur in it, the Client undertakes to add them to his profile immediately. Failure to comply or ignore this rule may result in the application of restrictions, suspension or blocking of the account, as well as payment cancellation.

10.5. In case of any questions or problems when registering on the website, the Client can contact the service support via online chat mode.

10.6. Each Client can open only one account on the website. Other accounts opened by the Client will be considered as duplicates. We have the right to close such accounts and:

10.6.1. invalidate all transactions carried out using a duplicate account;

10.6.2. not to return to the Clients all deposits and bets made from the main and duplicate accounts;

10.6.3. claim the return of all winnings, bonuses, and funds received when using the duplicate account. The client is obliged to return them at our first request.

11. Identity verification. Money Laundering Protection

11.1. By accepting this Agreement, the Client undertakes, agrees, and guarantees that:

11.1.1. The Client is already 18 years old, or the age is sufficient to be considered the Acceptable Age, which gives the legal right to participate in gambling without violating the current legislation of a particular jurisdiction;

11.1.2. The Client is the rightful and legal owner of all funds on his account. All information provided by the Client is true, reliable, up-to-date, and accurate;

11.1.3. The Client is fully aware that the website use may lead to a loss of funds and assumes full responsibility for any possible loss. The Client confirms that he/she uses the website at his request, decision, and at his own risk. The Client has no right to present any claims to the Company related to his losses;

11.1.4. The Client clearly understands the general principles, rules, and procedures for the services provided and the playing specifics on the Internet. The Client understands that he is responsible for ensuring the data, bets, and games correctness. The Client agrees not to take actions and deeds that may harm the Company's reputation.

11.2. Accepting the terms of the Agreement, the Client entitles periodic inspections (at our discretion or the request of a third party, including authorized bodies) to confirm the Client identity and the accuracy of the providing information.

11.3 By accepting the terms of the Agreement, the Client entitles us to inform the Company Client by any available means about news, events, promotions, and results.

11.4. The ability to withdraw funds from the Client's account might be limited during the inspection period.

11.5. If during the verification it is established that the information provided is false, then this will be regarded as the Agreement terms violation, which gives us the right to close the Client's account immediately or refuse the Client to use the website services, in addition to other actions at our discretion.

11.6. If we can't confirm that the Client has reached the Acceptable Age, we will have the right to suspend the Client's account. If the Client's age was less than the Acceptable Age at the time of participation in transactions on the website, then:

11.6.1. the Client's account will be closed;

11.6.2. the funds available on the account will be refunded, and all monetary transactions made on this period will be invalid;

11.6.3. all bets made during this period will be canceled and refunded;

11.6.4. winnings received when the Client's age was less than the Acceptable, will be invalidated. The Client is obliged to return to us, at our first request, all withdrawn funds from the gaming account.

12. Username, password, and security

12.1. After opening an account on the website, the Client must keep his password and username secret and not disclose them to third parties. In case of loss of data required to gain access to the account, they can be found or recovered by clicking on "Reset Password".

12.2. The Client is responsible for password safety and any actions and transactions made with his/her account. Also, the Client is responsible for all losses incurred by him/her as a result of third party actions.

12.3. If a security breach and unauthorized access to the account occurred, the Client must immediately notify the Company. If necessary, the Client is obliged to provide the Company with evidence that unauthorized access occurred. The Company is not liable for the Client's damage received as a username and password incorrect or careless use result by a third party or for unauthorized access to the account.

The Company is not liable for the Client's damage received, resulted in the improper or careless use of the username and password by a third party or for unauthorized access to the account.

13. Deposits, funds placement, and withdrawal from the account

13.1. To place a bet on the website, the Client needs to place a certain amount of money on his account.

13.2. The client confirms and undertakes that:

13.2.1. the funds deposited on a gaming account was not received by illegal or prohibited;

13.2.2. will not refuse completed transactions, will not deny and cancel payments made, which may cause a refund to a third party and allow it to evade legal responsibility.

13.3. We do not accept funds from third parties: friends, relatives, or partners. The deposit and withdrawal of funds are allowed only with payment registered in the Client's name. If violations of this condition are revealed, all winnings are subject to confiscation.

13.4. In case of the bank's transfer request to return funds to their rightful owner, all costs and commissions are paid by the recipient.

13.5. We do not accept cash payments. For electronic payments, including payments and payments to Customers, we may use various electronic payment processing organizations or financial institutions. Unless the terms and conditions of these institutions contradict Agreements terms, the Client fully accepts such rules.

13.6. Customer agrees not to refuse, annul, or revoke a transaction carried out with his account participation. Besides, in each of these cases, the Client is obliged to return or compensate the Company the funds not deposited, including the costs that may incur when collecting the Client's deposits.

13.7. If we suspect the fraudulent deposit of the account, we have the right to block the Client's account and cancel payments and collect winnings. We have the right to report fraudulent and illegal activities to the appropriate authorities. We have the right to use the collection agency's services to return payments. The company is not liable for the unauthorized credit card's use, regardless of whether they were reported stolen or not.

13.8. We are entitled to use the Client's positive balance to repay money that the Client must refund to the Company. Particularly, in cases of repeated bets or wagers, clause 15 (Collusion, misleading actions, fraud, and criminal activity) or clause 19 (Errors and shortcomings).

13.9. The client fully understands and accepts that the gaming account is not a bank account. Therefore, insurance methods, replenishment, guarantees, and other deposit protection methods and insurance systems are not applicable. Interest is not accrued on the funds in the gaming account.

13.10. The client has the right to submit a request to withdraw money from the account, provided that:

13.10.1. all payments received on the account have been verified, and none of them has been canceled;

13.10.2. verification was carried out properly.

13.11. When making an application for withdrawing funds from an account, it is important to consider the following points:

13.11.1. the game profile must be complete. If the Client registered using the One-Click function, he/she needs to change his email address in his personal profile;

13.11.2. if the amount requested for withdrawal exceeds the total number of funds withdrawal of 10,000 euro, then the identification procedure will be carried out without fail. For its implementation, the Client must send us a copy or digital photography of the Client's identity document. When deposit your account by credit card, you must send an image copy of both sides of this card. The first six and last four digits must be visible in the card number, the CVV2 code could be painted over;

13.11.3. The withdrawal amount up to 10,000 euro is paid to the client's account within 24 hours from the moment the application is submitted, except for technical problems from the bank or payment system.

13.11.4. The withdrawal amount from 50,000 euro is paid to the client's account within 5 days from the application date.

13.11.5. Other delays up to 3 business days are possible, depending on the bank or other payment system.

13.11.6. Other ways to withdraw winning funds are discussed separately with the Administration of the website.

13.11.7. Withdrawal of funds is possible only to accounts, payment cards, or systems registered in the Client Name. If facts of violation of this condition are revealed, all winnings could be confiscated.

13.12. The company does not provide money exchange services. We have the right to close such accounts and:

13.12.1. withhold a commission equal to our costs of withdrawing funds not involved in the game;

13.12.2. to invalidate all the operations performed using the primary and backup accounts;

10.6.2. not to return to the Clients all deposits and bets made from the main and duplicate accounts.

14. Terms and Conditions for Company services

14.1. The Client agrees to pay for all services and/or goods or other additional services ordered by you on the website, as well as all additional costs (if necessary), including, but not limited to, all kinds of taxes, duties, etc. The Client is solely responsible for the timely payment of all payments. The payment service provider only provides payment in the amount indicated by the website and is not responsible for the payment by the website user of the aforementioned additional amounts. After clicking the Payment button, it is considered that the payment has been processed, and it is irretrievably executed. By clicking the Payment button, the Client agrees that he/she will not be able to withdraw the payment or demand its withdrawal. By placing an order on the website, the Client confirms and indicates that he/she does not violate the laws of any country. Additionally, by accepting the provisions of these rules (and/or the Terms and Conditions), the Client, as the owner of the payment card, confirm that you have the right to use the goods and/or services offered on the website.

14.2. If the Client uses the website services offering such specific services as a gaming service, he/she provides a legally binding confirmation that he/she has reached or has already exceeded the age of maturity, which is legally permitted in his/her jurisdiction to use the services provided by the website.

14.3. By starting to use the website services, the Client assumes legal responsibility for compliance with the laws of any country where this service is used, and confirms that the payment service provider does not bear any responsibility for any illegal or unauthorized violation. By giving the consent to use the website services, the Client understand and accept that the processing of his/her payment is carried out by the payment service provider, and there is no legal right to return already purchased services and/or goods or other payment cancellation options. If the Client wants to refuse to use the service for the next purchase of the service and/or goods, he/she can refuse the service using Personal Account on the website.

14.4. The payment service provider is not responsible for the refusal/inability to process the data associated with the Client’s payment card or for the refusal due to the failure to receive permission from the issuing bank to make a payment using his/her payment card. The payment service provider is not responsible for the quality, volume, price of any service, and/or product offered to the Client or purchased by him/her on the website using his/her payment card. Paying for any services and/or goods of the website, first of all, the Client must comply with the rules for using the website. Please note that only the Client, as the payment cardholder is responsible for the timely payment of any service and/or product ordered by him/her through the website and for all additional costs/commissions associated with this payment. The payment service provider is only the executor of the payment in the amount specified by the website and is not responsible for any pricing, total prices, and/or total amounts.

14.5. In the situation of the Clients disagreement with the above conditions and/or other reasons, we ask the Client promptly refuse to make the payment and, if necessary, contact directly the administrator/support of the website.

15. Collusion, misleading, fraudulent, and criminal activity

15.1. The Company does not recommend betting by a group of Clients from one IP-address or one local network and by prior agreement. The above actions can be regarded as collusion, fraud, misleading actions.

15.2. The company does not bear any responsibility as to when it became known to it or acknowledged that the bet violated the rules. We have the right to close such accounts and:

15.2.1. to invalidate all transactions, not to return to the Clients all deposits and bets made in agreement with other Clients;

15.2.2. demand the return of all winnings, bonuses and funds received as a result of the collision. The Client is obliged to return them at our first request.

15.3. The following activities are strictly prohibited, and the commitment of such actions will be regarded as a direct violation of the Agreement:

15.3.1. transfer of information to a third party;

15.3.2. illegal actions: fraud, use of malware, bots and errors in the software of the website;

15.3.3. fraudulent activities that involve the use of stolen, cloned or otherwise illegally obtained credit or debit card information to deposit an account;

15.3.4. participation in criminal activity, money laundering and other types of activity, participation in which may entail criminal liability;

15.4. We have the right to suspend, cancel or revoke payments or winnings related to bonus funds if we suspect that the Client is deliberately abusing them.

15.5. The company will take all admissible and legal methods to exclude and identify fraudulent collusion and their direct participants and take appropriate measures against these persons. We are not responsible for losses and damages incurred by Clients as a result of fraudulent activities.

15.6. Clients are obliged to notify us immediately if they suspect that other Client is colluding or engaging in fraudulent activities. You can contact us by contacting the support service in the online chat mode via the website.

15.7. We have the right, without prior notice, to prohibit Clients from accessing the website and block their accounts if they are suspected of fraudulent activity. In such cases, we are not responsible for the return and compensation of available funds on such Client's accounts. Also, we have the right to report illegal activities to law enforcement agencies. Clients are obliged to cooperate fully with us in investigating such cases.

15.8. Clients are prohibited from using the services and software of the website to commit any fraudulent, illegal actions and transactions under the legislation of a particular jurisdiction. If it is established or revealed that the Client has performed such actions, the Company may suspend or block the Client's account and withhold the funds available on it. In such cases, the Clients have no right to present any claims to the Company.

16. Other prohibited activities on the website

16.1. It is prohibited to use an aggressive or offensive manner of communication, profanity, threats and use any violent actions concerning employees and other Clients of the Company on the website. If the Player does not comply with this clause of the rules, the Company has the right to terminate the correspondence with this Player or leave the incoming application without consideration.

16.2. It is forbidden to upload information to the website in an amount that can cause disruptions in the operation of the website and take any other actions that may affect the operation of the resource. In this case, we mean viruses, malware, mass mailing and spam - all the above are strictly prohibited. Also, Clients are prohibited from deleting, changing and editing information posted on the website.

16.3. Clients may use the website for entertainment purposes only. It is prohibited to copy the entire website or any part of it without the written consent of the Company.

16.4. Clients promise not to take actions aimed at hacking the security system of the website, gaining illegal access to classified data or DDoS attacks. To clients suspected of violating this rule, appropriate measures will be applied: a complete ban on access to the website and blocking of the account. Also, we have the right to notify the responsible authorities about the Client's illegal actions.

16.5. We are not responsible for losses and damages that might be incurred by our Clients or a third party due to technical failures provoked by virus attacks or other harmful actions aimed at the Internet site.

16.6. It is strictly forbidden to transfer and sell one Client's account to another.

17. Changes on the website

17.1. We have the right at any time, at our sole discretion, to make changes or supplement the services offered on the website to support and update the resource.

18. System errors

18.1. If a malfunction of the website happened during the game, the Company would try to correct the situation as soon as possible. We are not responsible for malfunctions in the information technology means resulting from the operation of the equipment used by the Clients to access the website and for failures of the Internet provider's operation.

19. Errors and shortcomings

19.1. We have the right to restrict or cancel any bets.

19.2. If the Client has used the funds credited to his account, as a result of an error, to place bets and participate in the game, we may void such bets and any winnings obtained through them. If such rates have been paid out, then these amounts should be considered transferred to the Client in trust, and the Client is obliged to return them at our first request.

19.3. The company and service providers are not liable for damage, including loss of winnings, resulting from errors on the part of the Client or our part.

19.4. The company, its distributors, affiliates, licensees, subsidiaries, and employees and managers are not responsible for any loss or damage arising from the interception or misuse of information transmitted over the Internet.

20. Limitation of our liability

20.1. The Client decides to use the services of the website independently, and any actions and their consequences are the result of the Client's personal choice, made at his discretion at his peril and risk.

20.2. The operation of the website is carried out under the clauses of this Agreement. We do not give any additional warranties or assurance towards the website and the services that are offered on it, and thereby exclude our liability (to the extent required by law) for all implied warranties.

20.3. We are not liable for wrongdoing, negligence, loss, damage and loss that we cannot now foresee.

20.4. The company is not responsible for the content of the resources possibly accessed through the website.

21. Conditions violation

21.1. The Client agrees to fully compensate for losses, protect and defend the interests of the Company, its partners, employees and directors from any claims, responsibility, costs, losses and expenses arising from:

21.1.1. violation by the Client of the Agreement terms;

21.1.2. violation by the Client of third parties laws and rights;

21.1.3. access to the services of the Site by any other person using the Client's identification data with or without his permission, or;

21.1.4. to appropriate the winnings obtained in this way.

21.2. If the Client violates the terms of the Agreement, we have the right to:

21.2.1. notify the Client that by his actions he/she is violating the terms of the Agreement, and demand the immediate termination of prohibited actions;

21.2.2. temporarily suspend the operation of the Client's account;

21.2.3. block the Client's account without prior notice;

21.2.4. recover from the Client's account the number of payments, winnings or bonuses acquired as a result of the violation.

21.3. We have the right to cancel the Client's username and password in case of failure to comply with any of the clauses of the Agreement.

22. Intellectual Property Rights

22.1. All content on the website is subject to copyright and other proprietary rights owned by the Company. All downloaded and printed materials on the website could only be downloaded to one computer. Printing of these materials is allowed solely for personal and non-commercial use.

22.2. The use of the website does not give the Client any rights to intellectual property owned by the Company or a third party.

22.3. Any use or reproduction of brand name, trademarks, logos and other promotional materials presented on the website is prohibited without the Company's consent.

22.4. The client will be liable for any damage, expense or expense arising from his /her prohibited activities. If they become aware of any prohibited activity, they should immediately notify the Company and provide all necessary assistance in investigating that the Company can conduct based on the information provided.

23. Clients personal data

23.1. We are obliged to comply with the requirements for personal data protection in the form in which the Company uses personal information collected from a user's visit to the website. The company takes its obligations to process the personal data of our Clients with the utmost seriousness. The Company processes personal data provided by Clients in full compliance with the privacy policy.

23.2. By providing personal data, Clients agree that the Company has the right to process personal data for the purposes specified in the Agreement or comply with regulatory and legal obligations.

23.3. According to the privacy policy, we undertake not to disclose or transfer the personal data of our Clients to third parties, except acquiring providers and employees, who if necessary, could use it exclusively for better services provision.

23.4. We keep copies of all correspondence received from Clients to record accurately all information received.

24. Cookies

24.1. We use cookies to ensure the functionality of the website. A cookie is a special small text file saved on the user's computer when visiting the website. It helps us to recognize specific users again when they again visit the Site. More information about the control and removal of cookies could be found on the website: www.aboutcookies.org (http://www.aboutcookies.org). Please note that deleting our cookies may block access to certain sections and functions of the website.

25. Complaints and notifications

25.1. In case of any complaints and claims regarding the operation of the website, first, you should, as soon as possible, send your complaint to the service support in the online chat mode via the Company's website.

25.2. The client agrees that the record of the dispute stored on the server can be used as evidence when considering a claim.

26. Dispute resolution procedure

26.1. The player can dispute any situation. The company comprehensively and objectively considers all controversial issues when providing specific information - facts and arguments. Controversial information with the attached facts and arguments should be submitted in the online chat mode via the Company's website. Within 14 days from the date of receipt of the letter of complaint or wishes will be considered, and the Client will receive a result notification in a response letter. If additional checks are required, the Company has the right to extend the period for considering the appeal up to 30 days from the date of its receipt. It is forbidden to use profanity, any kind of insult and false information in the letter.

27. Force Majeure

27.1. The company is not responsible for delays or failure to fulfill the obligations listed in the Agreement if they are caused by force majeure circumstances, which should be understood as natural disasters, wars, civil unrest, industrial disputes, and interruptions in public utilities, DDoS attacks or other attacks on the Internet that can harm the operation of the website.

27.2. During the period of force majeure circumstances, the website activity is considered suspended, and in this period of time, there is a deferral in the obligation's performance. The Company undertakes to use all available means to find solutions that allow it to fully fulfill its obligations to the Clients, up to the end of the force majeure circumstances.

28. Obligations disclaimer

28.1. If we are unable to enforce fulfillment of any of the Client's obligations, or we are unable to exercise any of the remedies to which we are entitled, then this should not be construed as a waiver of those remedies or as a reason, relieving the Client from obligations.

29. Severability

29.1. If any of the clauses of the Agreement suddenly becomes invalid, illegitimate or invalidated next this provision will be separated from the rest of the Agreement, which will fully retain its legal force. In such cases, the part that is considered invalid will be changed according to the updated regulations.

30. Links

30.1. The website may contain links to other resources that are beyond our control. We are not responsible for the other site's content, its owner's actions or omissions, or the content of third-party advertisements and sponsorships. Hyperlinks to other sites are provided for informational purposes only. Customers use them at their own risk.